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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
efficient, knowledgeable, timely, delivered as promised
Contacted asurion picked a location had My phone back in less than 12 hours & That's Amazing
Screen is not fully seated. rating this because I have not had the time to go back and see about a fix
My old G5 smart phone screen was eaten by our dog. We purchased a new phone and coutld not transfer data The Tacoma Mall store did not have a G5 shop screen to install and transfer data, They called around and found...
They did an awesome job!! Wasn't able to fix it but at least they tried!!
Service took a little longer then expected but overall the staff was great and I'm happy. I will definitely return if needed in the future.
Great service and fixed my screen
Only had 1 person in front and it took forever to get my computer
Great customer service and phone fixed to like new condition!
Very polite and knowledgeable. Repair was done well and quickly.
The staff was very helpful and very informative.
It was very easy to set up an appointment and get in a time and date that worked well with my schedule.
My repair didn't take long and my phone was as good as new when I got it back.