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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
It was a positive experience. I enjoyed working with the two gentlemen working at this store.
My daughter's iPhone SE's display broke and she could not sign in or back up her data. Will and Dillon got it working with a temporary screen, so she could back up all of her data (pictures, videos, chat messages,...
Dylan did a great job, where the Norwich ct 3rd party store would claim to order me a part and then call me 2 weeks later and say they had a work order forvme but didn't know why, Dylan in Groton took care of me an...
Excellent job and efficient timeline
They team was clear about everything, respectful, friendly and very professional.
The guys working there were super nice.
The tech was able to change my battery, but due to software issues it's probably time to upgrade my phone. So honest and helpful.
Quality repair and customer service. Wait time was a bit longer than hoped for.. 2-3 techs for dozens of clients that come in on a daily basis. Store is small however so not their fault
Friendly, quick service that fixed my problem in 20 minutes
Will was so helpful and even though he was very busy with people calling and coming in and out, he continued to problem solve until he figured out the issue. He offered to personally pick up a part for the phone in...
5 star!! Will is so helpful to all customers who enter the store!! His personality brightens the room when you walk in, always positive, smiling, very helpful. He answers any questions that you have. We need more p...
William was very professional and completed the job when promised. Thanks.