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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Excellent customer service from Alain. Top notch employee going above and beyond to take care of my phone's repair.
Overall I was satisfied with the service but I wasn’t happy that I got something that I didn’t ordered - one of my phones, the back of it was replaced but they gave me a color that didn’t match. I took it cause I d...
Wanted to repair my HP laptop, but because the parts were made in China, they wouldn't do it. Disappointed....
Excellent service & very friendly. The Manager was great!
service rep very helpful
Capable personal, friendly, experience about what they are doing. About the guarantee
So simple. My problem was just a cracked screen cover and not the screen itself. The sales associate figured it out right away and helped me buy a new screen cover and put it on for me. So we then cancelled out the...
Great service, professional and friendly staff..Knew what they were doing....Accurate timing for pick up....Thank you so much.
Awesome and speedy service. They made sure to check my phone's warranty prior to giving me an estimate which saved me a lot of money.
Repair was done quickly and with efficiency, but most importantly, their customer service was top notch. Both Marco in Encino and Augie in Thousand Oaks really took the time and went out of their way to ensure that...
Tech Marco A. provided an excellent customer service to me at this Encino location. I was referred by Samsung Care to this location. Marco even suggested to me to sign up for asurionhome+ membership to save money a...
They were nice and efficient