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I was clearly communicated expectations about my device throughout the repair process.

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Was the staff courteous and helpful throughout my repair process?

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My device functions and feels as good or better than expected after my repair

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What Our Cincinnati Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 464 reviews

4.5

Star Rating

382

Matt S. / Cincinnati

iPhone 6 Plus Repair

verified purchase

01.18.2022

Prompt service; clear communication about service peovided

Megan H. / Cincinnati

iPad Air 2 Repair

verified purchase

01.17.2022

The staff seems really knowledgeable and want to help.

Ann . / Cincinnati

iPad 9.7 (6th Gen) Repair

verified purchase

01.07.2022

Very friendly, helpful and they did a great job.

Van M. / Cincinnati

Motorola Moto G7 Power Repair

verified purchase

01.02.2022

They were able to fix my phone. It took a couple of days to get the part (it's not a widely-popular phone) and then a day to fix it. They kept me informed of the progress. Phone works well again. They were profess...

Julia B. / Cincinnati

iPhone 7 Repair

verified purchase

12.17.2021

They are fantastic. They are always my "go to" place for repairs.

John H. / Cincinnati

iPhone XR Repair

verified purchase

12.13.2021

Convenient and efficient

JEAN P. / Cincinnati

iPhone 8 Repair

verified purchase

11.04.2021

Great service and fixed all issues with my phone!

Diana H. / Cincinnati

iPhone XR Repair

verified purchase

11.02.2021

Fast service, reasonable rates, and most importantly, great work

David S. / Cincinnati

Samsung Galaxy S20 Repair

verified purchase

10.28.2021

Very efficient and courteous

Greer B. / Cincinnati

Other Device

verified purchase

10.24.2021

I brought in the “wired remote” from my 13-year old Lazy-Boy recliner. It is a simple up/down control with only two buttons on it, and it had become unresponsive, with obviously a loose connection inside that was at...

Walt H. / Cincinnati

iPhone SE (2nd Gen) Repair

verified purchase

10.04.2021

Great service, super fast and reasonably priced.

ELIZABETH R. / Cincinnati

iPhone 11 Repair

verified purchase

10.02.2021

Very quick efficient repair to my phone