IN THE PRESS

Franchising
582

Locations now open across the United States and Canada

Repairs
8.96m

Phones, tablets, laptops, and consoles repaired.

Returning Customer
7.10m

Loyal customers over the years!

IN THE NEWS

Apple.com | Jul 8, 2020

Apple expands iPhone repair services to hundreds of new locations across the US

Since the launch of the Independent Repair Provider Program last fall, there are now over 700 Independent Repair Provider locations across the US providing out-of-warranty service for iPhone. The over 140 new repair businesses participating in the program vary in size and include uBreakiFix, with locations across the US. All of the businesses in the program have access to free training from Apple and the same genuine parts, tools, repair manuals, and diagnostics as Apple Authorized Service Providers (AASPs) and Apple Store locations. To verify that a company participates in the program, visit support.apple.com/repair/verify-repair-provider.

MobileSyrup | Jul 8, 2020

Apple expands independent repair shop program to Canada

Apple is now selling official tools, parts and repair guides to independent repair shops in Canada, marking a shift in the tech giant’s stance on product repairs. The company says that independent repair shops in Canada interested in participating in the program can join it for free later this week. It’s unclear what third-party companies intend to participate in the program, but large chains uBreakiFix and Mobile Klinik likely will alongside smaller repair stores.

Franchise Times | Jun 10, 2020

Operator Snaps Up uBreakiFix Stores, Seeks More

Ricci decided to double down on uBreakiFix after the franchise was purchased by Asurion last year. “It just took us to a whole new level and gave us access to new services,” such as an all-inclusive protective plan covering multiple devices in the home. “But also, just the talent internally, within Asurion, is just unprecedented. For the last two weeks I’ve had Asurion sales enablement team in my store,” she said when reached in late May. “These are really seasoned veterans at customer experience, salesmanship, and they’re in my stores every single day, helping to develop my talent.”

CNET | Apr 29, 2020

Google, Samsung offer free smartphone repairs to first responders

With social distancing guidelines in place, smartphones have become vital tools for staying connected with friends and family. As a thank you to first responders, Samsung and Google have teamed up with uBreakiFix to offer free smartphone repairs to those on the front lines.

The Verge | Apr 24, 2020

Samsung and Google are offering free phone repairs to health care workers through June 30th

Samsung and Google are offering free phone repairs to health care workers and first responders to help support those frontline workers in the fight against COVID-19 (via 9to5Google). The two companies are offering the repairs in partnership with phone repair company uBreakiFix.

Tech Spot | Apr 24, 2020

Health care workers are eligible for free phone repairs from Samsung and Google

If you smashed your Pixel or Galaxy smartphone jumping out of your ambulance or running to your nurse’s station, Samsung and Google want you to know they’ve got your back. On Friday, both Samsung and Google began offering free phone repairs to healthcare workers and first responders. The two companies have formed a partnership with repair service uBreakiFix, to fix the broken phones of those handling the coronavirus crisis.