Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Honesty is the best policy - and Dillon was honest regarding his diagnosis of the problem. As a result, he did not profit monetarily from my requested repair, but instead received a very favorable rating.
Very professional and completed analysis as promised.
Outstanding all the way!
Very patient and knowledgeable. Samsung's batteries for the Samsung Galaxy S4 do not meet up to my expectations for the ridiculous price of $70. It does not last long as I am used to with the original battery.
Quick work and no issues
Eduardo was superb in his professionalism and service! He worked on the issue until it was fixed and went above and beyond. Alex was also very courteous and knowledgeable. I will recommend them to everyone I know.
5 star excellent service. Very nice staff
I thought I had lost everything on my phone. At&t told me I had to replace it but you guys saved the day!! GREAT JOB!!!
The customer agent listened carefully to my questions about my old Samsung 4. He spent time diagnosing the problem and he tired to solve the problem. But when the solution he proposed didn't work, he didn't charge...
Very friendly and efficient
Excellent fast service at a great price. Saved all data from an inoperable phone.
Everyone at this location is knowledgeable and willing to answer all my questions.
If you still love your Samsung Galaxy S4 even though it’s a little dinged up and the battery doesn’t work like it used to, we’ve got good news for you. Getting some of the parts of your Galaxy S4 replaced or repaired can extend its life and prevent you from having to buy a new phone. uBreakiFix specializes in the repair of Samsung devices and we’ll be happy to take a look at your device. If the screen needs to be replaced or the battery won’t hold a charge we have the parts and expertise to help you out.
Just walking into the doors of your local uBreakiFix store makes you eligible for our diagnostic repair service. We like to start with this service because it lets the technician know exactly what is wrong with the device and will give them the best idea as to which repair service will fix it. During this test, we test the basic functions of the device as well as examine the surface for damage. Once we have a clear idea what your device needs, we can give you a time and cost estimation. After the diagnostic, customers are free to walk away without getting their device repaired, but we think that everyone should know all of their options before agreeing to a repair.
The technicians at uBreakiFix are specially qualified for Samsung repairs because of our partnership with Samsung. This partnership gives us special access to specialized tools and more importantly, original equipment manufacturer (OEM) parts. This allows us to perform a caliber of repair that is much higher than anyone else can offer. We are also able to get our hands on devices right after they are released so we are able to repair them as soon as our customers need us to.
We can tackle devices with a broken screen, battery that won’t charge or stuck buttons with ease. Our technicians are some of the most knowledgeable technicians in the industry, and with their expertise and our access to high quality parts, your device will leave looking and working as if it were new. Most of our repairs can be completed in under an hour, too. No need to put your plans on hold or take time off from work; we’ll fix it while you wait.
We know that price is always a concern when making a big decision about your tech, so we do everything we can to keep our prices as low as possible. One of these ways, is inviting our customers to take advantage of our low price guarantee. If you can find a lower advertised price for the same repair, we will happily match and beat them. So you always get the best deals in the business at uBreakiFix.
To show that we care just as much about your tech as you do, we offer a 90-day warranty on all of our repairs so that you’re protected once you leave the store. This warranty covers all of your newly repaired parts and will take care of any issue you face with these parts afterwards. This warranty is also valid at any uBreakiFix location across the country, so no matter where your life takes you, uBreakiFix is here for you.