We Fix It All: Snoopy and Woodstock Touch Tone Phones

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Although we boast the ability to fix anything with a power button, sometimes we take a crack at things without a power button as well. A customer brought a Snoopy and Woodstock touch tone phone into the the Haywood, South Carolina store. 

The customer wanted to see if they could be fixed so she could use them in her home, but the phones were made in 1976 and their age posed a difficult problem.

Old touch tones are built on an analog system. Analog phones transmit voice as electrical signals by converting them from sound waves into analog electrical waves. They move through telephone wires and are converted back into sound waves by the handset of the receiver.  

More modern digital devices break voice signal down into binary and transfer it to the other receiver where it is reassembled. This system is better at correcting any errors that may have occurred during the data transfer, making calls and connections clearer.  

With the wiring of digital landlines, it doesn’t matter what colors are connected to each other because they have autocorrecting features. Analog phones do not have this feature so the wires have to be connected to the corresponding polarity.

 

From the pictures, it’s obvious why this was a small problem. The wires are colored, but the colors do not indicate the polarity of the wires. The team had to guess and check the polarity of the wires and route them correctly. The motherboard components were also a little rusty and in need of a cleaning. 

Ultimately, the team was able to get Snoopy working and although she’ll never get the clear call quality that comes with a digital phone, the customer was ecstatic to be able to use Snoopy and Woodstock in her home again. 

12 Comments

  • SOHIL A MERCHANT says:

    Does this include PIXEL XL?

  • Chad says:

    What about Florida? My wife’s pixel was dropped during our evacuation 🙁

  • WISAM ALHAJJAJ says:

    What do I need to get my pixel XL screen fix?

    • Mia Glatter says:

      Hi Wisam, If you reach out to our customer support team at 877-320-2237, they’ll tell you which location is closest to you!

  • Tammy says:

    Hi Mia, I have the same problem in South Florida. We damaged the pixel on our Ipad 2 after our power went out and we were using our ipad for News & Information.

    • Mia Glatter says:

      Tammy, sorry to hear about your device! The offer does extend to Hurricane Irma victims in Florida. We can only offer free repairs on the Google Pixel but we would still happily take a look at your device and offer the lowest price possible for the repair.

  • Teresa says:

    Is Florida included in that free repairs?? My phone fell and the th lass brook while we were evacuating.

  • LaMonica J says:

    This is such an awesome thing you are doing for Houston & the Pixel devices, but what about Samsung Galaxy S8+ & Hurricane Irma in Florida? Especially since you are now authorized service providers for Samsung!!!

    • Mia Glatter says:

      Lamonica, the offer does extend to Hurricane Irma victims in Florida. We can only offer free repairs on the Pixel because Google generously offered to cover the cost of their parts, but Google can only provide the parts for their own phones. We would still happily take a look at your device and offer the lowest price possible for the repair.

      • LaMonica J says:

        Hi Mia,

        That is completely understandable!!

        I actually contacted my local UBREAKIFIX in Brandon, FL & was happy to hear that they had the lowest repair prices in the area. Thankfully they had a display in stock & was able to replace my screen in under an hour this past Monday (9/18). I am so pleased with the quality of work that was done & the time it took that I have already recommended them.

        Thank you for your quick response!!!

        LaMonica J

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