How to Fix A Nintendo Switch That Won’t Charge
Try restarting your Switch.
There’s a strong chance you’ve already tried this option. But hey, you never know– maybe it’s time to give it another shot. It’s really quite simple: first, turn off your Switch, if it’s not already off. Unplug the charger from the wall and your Switch. Wait about a minute or so, and plug it back in. Check the screen to see if there’s a charging indicator.
Make sure everything is plugged properly.
This is a basic step, but one that’s also easy to overlook. After all, your Nintendo Switch won’t charge if it’s not getting any power. So check your Switch charging outlets from top to bottom! First, make sure the USB-C is fully plugged in and connected. If that’s all good, your next move is to ensure the power brick is also fully connected to its outlet. If you’re fully powered up, your Switch should switch on. (See what we did there?)
Try using a different outlet.
Your charging problems might not even have anything to do with your Nintendo hardware. They may just be from a broken outlet. To find out if this is the case, try using a different outlet and see if anything changes in the status of your Switch.
Wait a while.
When you plug in your Switch and the screen remains black, your first thought may race to the worst-case scenario. But give it some more time, and your Switch might surprise you. Though it’s a little scary, blank screens are a common occurrence when the battery is completely drained. Leave your Switch plugged in for about an hour or so and see what happens then.
Reset your Switch.
A frozen Switch can cause charging issues too. Luckily, there’s also an easy way to fix this issue. All you need to do is hold the power button down for about 12 seconds, then release. Once you’ve done this, try plugging it back in. If your screen was frozen after all and this step worked, your Switch should resume charging.
Check for damage.
If your charging problem is caused by external damage, a visual inspection should uncover the culprit pretty quickly. Unplug your power adapter from the wall and check for any damage on it. The USB adapter itself which may have bent pins, the wire may have damage (which is usually pretty easy to spot), or there may be a bend in the wall plug connections.
Make sure you’re using the right adapter.
Nintendo strongly recommends that you use their official Nintendo Switch adapters, and not just a random USB-C adapter. Using the wrong kind of adapter can actually do major harm to your system over time. Make sure your charger has Nintendo’s approval and provides power at the correct voltage.
Check your Joy-Con connection.
There’s a chance the issue arises from your Joy-Con connection, and not the Switch itself. If that’s the case, you’ll need to resolve that problem first to get your console to turn on again. Make sure you securely connect both your Joy-Cons to your actual Switch. If they aren’t fully connected within their respective slots, they won’t be charging properly, and you won’t be able to use them. Or your Switch.
Contact an expert.
This is a last resort kind of option, because no one wants to have to talk with technical support; but if your warranty is up to date, give the Nintendo support team a ring. They should cover it at no cost.
If you’re no longer under warranty, or just want an answer in-person faster, bring it to your local experts instead. uBreakiFix offers free diagnostics, so you have nothing to lose by dropping by to get the lowdown on why your console isn’t charging properly.