Why My iPhone Won’t Connect To WiFi and How To Fix It
So, you finally pulled the trigger and bought yourself a brand-new iPhone. Or maybe you’ve been an Apple fan for years, and have loved the iPhone series from the very first release.
New users and long-time fans alike praise Apple products for their simplicity and intuitive, “it-just-works” design. But what do you do when you run into an iPhone issue where things aren’t so straightforward?
Today, we’ll cover various tips and tricks to solve one common issue: Connecting to WiFi.
Typically, your phone will automatically find nearby WiFi networks, and allow you to select which one you’d like to connect to. After that, you’ll receive a prompt to enter the security password, then connect to the WiFi. After connecting, your iPhone should recognize the WiFi info and automatically rejoin to the same network if you leave the area and return at a later time. However, sometimes your iPhone may not see the nearby WiFi network, or mysteriously won’t connect even after accepting the security password.
But what you can do to fix an iPhone that won’t connect to WiFi?
Before you run out for a replacement, try these six simple tips from our repair experts.
Step One: Turn Your iPhone On and Off Again
It sounds goofy, right? You hear this step for almost every IT solution these days, but the reality is sometimes this does the trick. Operating systems, like the iOS, can get a little mixed up in their minute by minute processes and get stuck in a software loop. Shutting it down and restarting it can sometimes fix small bugs and hiccups. It doesn’t just work on iPhones, either– this tip can be used for all kinds of mobile devices. Computers, too!
Step Two: Ensure You’re On the Right Network
This step may sound obvious too, but that doesn’t change the fact that human error can sometimes play a role in this situation. If you go into Settings > WiFi, you’ll see the list of available networks, as well as the network you’re already connected to (assuming you’re on one already). If you expect to be connected to a specific network, you should see the name of that network at the very top. If you don’t, read through the list and see if you’re able to find the name of the network. Once you spot it, simply click to connect.
Step Three: Ensure That Your WiFi is Enabled
Speaking of the very top of the WiFi list, there will also be a button that you can toggle on and off at the top of the WiFi settings. It’s the ability to actually turn the WiFi adapter on or off. If your WiFi adapter is turned off, you won’t see any networks at all, and won’t be able to connect to one either. Sometimes users will turn their WiFi off in the event they don’t want to accidentally connect to a Public network and risk sharing their personal information with others, this can be freely done at any time so be sure to always double check if you want your setting on or off.
Step Four: Verify Your WiFi is Actually Working
Sometimes, the phone itself might not be the issue, but the WiFi network you’re trying to connect to. Try checking some of your other internet-enabled devices. Are any of them able to connect to the WiFi without any issue? If the answer is no, then you’ve discovered the culprit! Your WiFi router may be malfunctioning, or there could be an outage with your Internet Service Provider (ISP). At this point, try rebooting your router and waiting for a few minutes. Check for any difference in behavior in not only your phone but other devices in your home, to see if they’re suddenly able to reconnect to the WiFi without any issue. If not, you may need to call your ISP and see if they’re able to confirm an internet outage in your area or offer any additional support.
Step Five: Sometimes It’s Best to Forget
So you’ve made it this far down the list and still haven’t had any luck? Fear not! There’s still a couple things left to try. This next step involves trying to forget and reset the network status from your iPhone. If you see the network you’re trying to use on your WiFi list, but the phone just doesn’t seem to want to cooperate, try having your device forget the network altogether. Don’t worry, this won’t erase the network completely or disable it in any way. Rather, it will tell the iPhone to stop trying to work with it, allowing you to “re-introduce” the two, as if you were connecting it to the WiFi network for the first time. To do this, simply click the little blue information icon next to the WiFi name in the list of available networks. This information window will provide lots of different pieces of info about the WiFi network the phone is familiar with, but at this point, all we care about is the option at the very top labeled “Forget this Network.” Doing so will immediately dump the network out of the iPhone’s memory. After that, you can select it from the list of available networks again and re-enter the password.
Step Six: Reset Your iPhone
At this point, your best bet is to completely reset your iPhone to factory default, to see if there’s a potential issue within your phone’s Operating System (iOS). I wouldn’t recommend this step unless you are POSITIVE you have backed up your phone’s data. This can be done manually by connecting it to a computer, or automatically through iCloud. Resetting your phone will completely wipe everything from it, including messages, contacts, photos, music, apps and more; so be careful! It might seem scary, but if you back up your phone regularly, you have nothing to worry about. You’ll be able to redownload everything from a recent backup. While this tip should only be used as a last resort, it can fix many random issues almost instantly. Sometimes it even speeds your phone up, too!
Finally, if none of these tips and tricks work, you can always call Apple and iPhone repair experts or visit a local iPhone repair center to figure out what your issue is. After all, having someone provide information or assistance in person always makes tech support a little easier. Have a professional repair technician examine your iPhone free of charge, and receive a complimentary diagnostic report in return.