Is My iPad Battery Dead Or Is The Charge Port Broken?

Tech Tips

Is your iPad not charging when you plug it in? Or perhaps it is charging at a glacial pace? It can be hard to determine if your iPad’s battery is actually dead or if its charge port is broken. While it is certainly a frustrating problem, there are some troubleshooting tips to help you figure it out.

Before doing anything, make sure you have covered your bases. Is the cable plugged in all the way? Make sure it’s a snug fit. The USB end should be firmly attached to the plug, and the plug should be securely plugged into the wall outlet. Double check that the power outlet is turned on. Yes, these seem like extremely basic steps, but it’s important to make sure you’re not accidentally overlooking anything.

Are you charging your iPad via computer?

If you are plugging your iPad into your Mac or computer, it will take longer to charge. This method of charging will always be slower than using a power outlet because a computer cannot give the same wattage. It’s not uncommon for an iPad to barely garner any juice at all from charging via your computer. If you’re charging via a MacBook or laptop, you’ll need to also make sure that the laptop itself is plugged into an outlet and charging. If it’s not you will zap its battery power and it won’t have any power to give to your iPad.

Best Practices

Are you trying to use your iPad while it’s charging? Stop it. Put down the tablet and walk away. Using your iPad when it’s plugged in will only result in a slow charge or a standstill. All of that power will be going straight to whatever app you’re using, as the processor and screen need the juice. This is especially true of apps like games, as the graphics put more of a strain on the battery. Turn your iPad off, plug it in, and let it be.


Be sure your lightning port is clean and free of any crumbs or debris. It is a commonplace for detritus to accumulate, which can affect the iPad’s charging capability and speed. Give it a little blow or use a compressed air blower for more power.


Double check that you’re using the proper charger. Different apple devices come with different chargers. Apple Watches and iPhones use 5W chargers, but iPads use 12W chargers. Using the wrong model result in a slower charging speed. The wattage is often labeled on the adaptor, but if you can’t find it, reference Apple’s website to see what they look like.


Another simple troubleshooting tip is to restart your device. Turn your iPad off, let it sit for a little bit, then turn it back on. Plug it in again and see if will charge now. If that doesn’t help, you can try resetting your device.


If nothing has worked, you’ll need to determine which component is at fault. Try different cables, power adaptors, and outlets. Try a different USB port— perhaps it’s just that one USB port is no longer functioning. If none of these swaps work, though, you will need to seek professional help. Make an appointment with Apple, and they will be able to repair your iPad for you.

Leave a Reply