How to Fix an iPhone Hotspot That’s Not Working
In these unprecedented times, people around the world have become even more dependent on their devices and the amazing features they provide for us. Whether you’re working from home, attending your college classes from thousands of miles away, or running your business on the go, your personal hotspot is likely one of your top go-to tools.
Our team at uBreakiFix knows how detrimental a broken or unresponsive device could be to someone’s career, business, or education – especially during times like these. That’s why we put together a guide on ways to troubleshoot (and fix) a broken iPhone hotspot, so you can focus on the things that matter most to you. Try our 6 easy tips on how to fix an iPhone Hotspot that’s not working!
HOW TO FIX AN IPHONE HOTSPOT THAT’S NOT WORKING:
Turn Cellular Data Off And Back On
Our iPhones actually use our cellular data to create a working Hotspot network. As with many tech devices, when they act funny, it doesn’t hurt to give them a quick flip on and off. This can help reset the network and just overall refresh everything to flush out any possible minor glitches or bugs. So as a first step in trying to troubleshoot your Hotspot troubles, we recommend turning your cellular data off and then back on.
To turn your data on and off, first you’ll need to open your Settings menu. Next, scroll to Cellular. Find the Cellular Data switch. Toggle the switch OFF, then back ON again.
Find the Personal Hotspot option; it’ll be below the Cellular Data toggle. Ensure that the Personal Hotspot switch is also flipped ON. Hopefully, this quick trick will get everything back up and moving again. If not, it’s time to proceed to the next step.
Restart Your iPhone
It’s likely you may have already taken this step, but if you have not we highly recommend doing so. As mentioned above sometimes a good ol’ refresh can do so much for a device that isn’t performing up to par – such as a Hotspot that doesn’t want to work. Many of us nearly never fully power-down our phones, leaving them running for days, and even months on end. Turning your iPhone completely off and then back on again often give it just the kick it needs to be back up and running properly.
To power off your phone, simply hold down the Power button until the toggle menu appears and you see “Slide to Power Off.” Once your iPhone is fully shut down, wait a few moments and then press and hold the Power button once more to turn your iPhone back on.
Check For Carrier Settings Update
Many times when we encounter a problem with our devices, especially iPhones, it is due to a missing update. While we are all pretty familiar with iOS updates, a lot of people are unaware that your wireless carrier also releases updates as well. A missed wireless carrier update may possibly be the source of your Hotspot problem.
To check and see if your iPhone has the latest Carrier Settings Update: first, open your Settings menu, then select General. Now select About. On this screen, you will see a prompt to update your carrier settings if an update is available. If a prompt does not appear then your phone’s carrier settings are fully updated and you can move to the next troubleshooting step.
Update iOS On Your iPhone
The next step in troubleshooting your broken Hotspot is checking to make sure your iPhone has the latest iOS update. We’ve been there; when your iPhone always seems to ask if you want to install the latest update right when we’re in the middle of something. Before you know it, you’re a few updates behind; and your devices show it.
While it’s a common issue, missed iOS updates can contribute to a whole array of issues, glitches, and bugs. That’s why it’s so important to make sure that your phone is up-to-date with the latest iOS software.
To check and see if your device has the latest iOS software update, Open the General Settings menu on your iPhone. Then, select Software Update. If there is an available update you will see a red indicator with a number. Try installing the missed update and see if this resolves your Hotspot issues.
iPhone won’t update? Head over to our iPhone update troubleshooting guide.
Reset Your iPhone’s Network Settings
So, now that we’ve ruled out missed updates and minor software glitches that can often be solved with a quick reboot we can now move on to more involved home remedies for your broken Hotspot. The next option is to try resetting your iPhone’s network settings. Your network settings include all of your iPhone’s connectivity paths, such as Wi-Fi, cellular, Bluetooth, etc. With this step, we’re placing your network settings back to its factory default mode.
To reset your iPhone’s network settings, the steps are simple. First, open your Settings menu. Select General, then Reset Network Settings. Confirm that you are choosing to reset your network settings. Once your phone has restarted, your network settings have been reset successfully.
Put Your iPhone In DFU Mode
DFU Mode stands for Direct Firmware Update mode. This is a very intense update, so we highly recommend attempting all the steps outlined above before moving on to this one. If you choose to put your iPhone into DFU mode, make sure that you have properly backed up your iPhone in case your settings, data, etc are lost in the update.
* DO NOT ATTEMPT TO PUT YOUR PHONE IN DFU MODE IF YOU HAVE OR MIGHT HAVE ANY TYPE OF WATER DAMAGE! *
To place your iPhone into DFU mode: (iPhone 7, 6 and Earlier):
- Connect your iPhone to your computer and open iTunes. (If your Mac is running on Catalina 10.15 or newer open Finder instead)
- Press and hold the Power Button & Home Button (iPhone 6 & earlier) or Volume Down Button (iPhone 7) for 8 seconds.
- Now release the Power Button, but continue holding Home Button (iPhone 6 & earlier), For iPhone 7 continue holding Volume Down Button until your iPhone appears in Finder or iTunes.
- Now you can release the button and your iPhone screen should be black, indicating that you have entered DFU mode.
- You can restore your iPhone after you’ve completed this step.
To place your iPhone into DFU mode: (iPhone 8 & Newer):
- With your iPhone connected to your computer, press and release the Volume Up, Volume Down individually. Then press and hold the Power Button.
- Your iPhone screen will go black. Continue holding down the Power Button, but now also hold down the Volume Down Button for roughly 5 seconds.
- Now release the Power Button, but continue holding the Volume Down Button.
- Your iPhone should now appear in your iTunes or Finder application. You may now release the Volume Down Button.
- You’ve entered your iPhone into DFU Mode and it can now be restored via iTunes.
And there you have it – the top ways to fix your iPhone’s personal hotspot! Whether you’re traveling, working, or studying on the g – don’t let a hotspot connection issues get in the way! We hope that this step-by-step guide helped you in troubleshooting your personal hotspot’s connection issue & has resolved any problems you may have been encountering.
If you’re still experiencing issues with your hotspot, don’t worry – our team is always standing by to help. Drop by your local uBreakiFix any time, no appointment needed. Our professionally trained repair technicians can assess your hotspot issue and get you back up and running in no time!