How to Fix “No Service and Signal” on Samsung and Android
“Why does my phone say no service?!” If you’re here and stuck with an Android or Samsung device displaying “No Service and Signal,” you’re not alone. This loss of service limits even the most basic of functions, and can be caused by a variety of issues, including hardware problems.
But for every problem, uBreakiFix has a solution. In this article we’ll look into some of the more common fixes to this problem, while also learning what the root cause could be. Simply follow the steps for each solution provided below; with any luck, your Android or Samsung will be back in service before long!
1. Restart Your Android or Samsung Device
The easiest thing to try (and often the most effective!) to resolve a no signal issue on Android or Samsung gear is to restart your device. Not only is this as simple as holding a button down, it’s also a very effective method to solve several Android/Samsung problems and bugs. Restarting the device will clear the random access memory, and reset any processes that may be interfering with optimal device performance. Simply hold down the power button for a few seconds and it will manually shut down. Once the phone is off, push the power button to turn it on again. Check to see if this resolved the issue once it boots up.
If this doesn’t fix your issue, don’t give up! We still have plenty of potential solutions to try out.
2. Toggle Airplane Mode
Another very effective solution to the no service or signal issue on Android and Samsung devices, is to manually try connecting to the service provider. All you need to do is toggle airplane mode on and then back off so that the device attempts to connect. Oftentimes that’s all that’s needed to reestablish connection with the service provider. It resets the device’s APM-Cycle in case it’s lost connection to a signal tower, by manually disconnecting from the tower and attempting reconnection.
If this didn’t work, it’s time to dig a little deeper. Try the next solutions below, they are a little more difficult but could be just as effective.
3. Manually Select Network Operators
It’s possible that your device is having trouble finding your network, and you may have to select them yourself. You can do this by navigating to “/settings > Mobile Networks > Network Operators.” A list of network providers should show up here. Select the correct one, and see if this fixes your problem. You may have to reset your Android/Samsung device once more to see if these changes take effect.
If you are having no luck selecting a network operator, or find that you are already connected to the right one, it’s time to try service mode.
4. Run a Ping Test With Service Mode
One of the reasons a Samsung or Android device may show “No Service” is because it’s connected to a disabled cellular radio signal. This fix isn’t quite as easy as navigating menus or holding down buttons; but it’s not rocket science, either. All you have to do is dial in the following set of keys in your phone’s dialer. Dial up > *#*#4636#*#* < to enter your device’s service mode, a menu will come up with some options. You’ll want to locate your device information here and then select “Run Ping Test.”
Once the test ends, navigate to the bottom of the menu and check the radio data. It should be enabled. After this is set, restart your device, then check your phone to see if that resolved the issue.
5. Double-Check Your Sim Card
Occasionally, the problem lies with the device’s hardware. Sometimes in order to fix a No Service and Signal on Android problem, you’ll need to deal with the Sim card. Data stored in the Sim Card gives your phone something like an address for a network to find it, and vice versa. You may have bumped your phone somewhere and dislodged your Sim Card a bit. In order to check if your Sim Card is properly connected to your Android or Samsung device, you’ll want to turn off the phone.
Once safely powered down, remove the Sim card (location varies model to model) and clean up any dust particles that could be interfering with the card’s connectors. Once it’s ready, make sure to replace it so that it fits properly and connects completely. Boot up your device once more and check to see if this solves the issue. If it does not, you’ll want to consider the next option carefully.
6. Restore Factory Settings
Some problems are harder to resolve than others; and sometimes how to fix the no signal or service Android or Samsung requires a more aggressive solution. I always leave this option for last, because it’s less than ideal, but it’s also potentially one of the most effective methods to debug your device. This step involves restoring your phone’s factory settings, a process which clears the phone of all data except the software it had when you first got it. This step may be a bit inconvenient, though; it will delete all the apps and saved files– like pictures, videos, and audio– you have on your device.
A factory reset usually corrects most software problems, and is worth trying if nothing else will work. But remember to keep in mind that you’ll lose your data with this option; so it’s wise to run a backup ahead if you can.
So, there you have it! The most common and effective solutions to fix “No Service and Signal” on Android and Samsung devices. Hopefully these tips helped you fix your issue. Good luck!