How To Fix A Frozen iPad Screen


Got an unresponsive iPad that just won’t unfreeze? In this article, we’ll guide you through some common fixes to this frustrating problem. Follow along, and maybe we can get your stubborn device functioning correctly before you even finish reading. 

Possible Causes Behind Our Problem

 We’ll begin by taking a look at the most common causes that lead to a frozen iPad. This will help us prevent the problem from occurring again in the future and it may also shed light on why it became frozen in the first place. 

 Your iPad may be frozen due to:

  • Application Conflicts
  • Low Battery Charge
  • Corrupted Files or Memory Bits
  • Faulty Applications
  • Lack of Space
  • Tablet Boot-Up Issue
  • Outdated Firmware or Operating System

Having a good idea of the likely causes behind our problem makes it easier to avoid some common system issues. Now that we’ve got those covered, though, let’s move on to some possible solutions. Grab your iPad, and let’s begin.

Let’s Try Resetting Your iPad

The first thing we ought to try when troubleshooting a frozen iPads is to simply reset it. This relaunches the iPad’s booting sequence and halts all processes that may be causing issues. This kind of reset does not erase any content, so you won’t have to worry about losing any data just yet.

  Here’s how to do it:

  1. First, try a soft reset. Simply Hold the top button on your iPad for a few seconds. We are looking for a slider cuing for a power down slide. If it comes up, excellent! Just turn it off and reboot it.
  2. If this does not work, next try a hard reset. This forces the iPad to shut down and reset despite any processes that it may be interrupting. To do this, you’ll want to hold down the top (Sleep/Wake) button and the home button simultaneously. Hold them until the Apple logo comes up then let go.  

If neither of these reset options have solved the problem and your iPad is still frozen, there are plenty of options to explore before bringing your gear to a repair shop. Let’s move on ahead and try something else. 

Rule Out Battery Issues By Charging

Sometimes, the iPad may appear frozen when it simply may need a full charge. This is an easy problem to remedy and rule out if it’s not a charge issue. Apple recommends charging the iPad for at least an hour. If you find that the iPad continues to be unresponsive after a full charge, no worries. Let’s move on to the next potential Fix.

Next Reset Your iPad’s Settings

A problem in the system settings of the iPad could be causing some conflicting processes that may lead to a system freeze. You may want to try this after the reset attempts. You’ll need access to your iPad to reach this option. If you can still use your iPad, follow these steps to reset your settings to factory setup.

  1. On your iPad, navigate to ‘Settings’ -> ‘General’ -> ‘Reset’ -> ‘Reset All Settings’.
  2. You’ll be prompted to input your iPad’s password.
  3. Confirm the process to finalize the reset.

Resetting the iPad’s setting is one of the most effective ways to fix a lot of issues with the iPad. But if it wasn’t enough this time, don’t worry. We still have a couple of aces up our sleeves. 

Not Enough Space?

Occasionally having no free space on either the hardware or in the cloud of the iPad causes the system to malfunction, leading to a freeze. If your iPad is still accessible, it’s a good idea to free up some space to prevent this from causing issues in the future. 

To Free Up Space On Your iPad:

  1. Navigate to ‘Settings’ -> ‘General’ -> ‘Storage & iCloud Usage
  2. Here, you can check how much space you have left and what is using up the most resources. 
  3. If you need to make space, delete any unnecessary applications or clear any unused data and files.   

If you have enough space to go around and the problems persist, that’s okay. Let’s keep our hopes up and try out the next solution.

Close Apps Draining Your iPad’s Memory

 Sometimes, having too many applications running can cause a memory deficit that may end up freezing your system. This is generally true if you have background applications that are using your location data. A good way to fix this issue if possible is to manually close each application. This will only be possible if you have access to your iPad. 

To Close Any Running Apps:

  1. Double tap the ‘Home’ button or swipe up on the iPad to bring up the ‘App Switcher’.
  2. Swipe up all the applications you wish to close.
  3. After closing all your applications, it’s a good idea to restart your device. 

No luck still? There are still some things we can try to resolve this issue. Don’t give up just yet!

Get Rid of Buggy Apps

 Some apps may cause conflicting issues, either with other applications, the iPad’s firmware, or the OS. Getting rid of any recent applications could potentially fix the problem. 

The first thing you’ll want to do is identify what applications may be causing the issue. 

 Here’s How to Do It:

  1. Navigate to ‘Settings’, ‘Privacy’, ‘Analytics’, ‘Analytics Data’. 
  2. From here a list of processes will come up. If you find an app name that repeats a lot, chances are that’s your issue. 
  3. You’ll want to uninstall the application and, if desired, you may reinstall it after.
  4. To uninstall an application simply hold it down until it begins to shake and an ‘x’ appears on the top right of the app’s icon. 
  5. Press the ‘x’ to remove the application by uninstalling it. 

There is one last step to try fixing your frozen iPad. You’ll need to reset your iPad to the factory default settings.

Restore iPad to Factory Defaults

This final option will run the deepest restore process on the iPad, and should be resorted to only after all other options have been exhausted. For this potential solution, we’ll put the iPad on what’s known as the ‘DFU mode’ or Device Firmware Update. You will need a laptop or computer with iTunes installed. 

 Follow these instructions to run DFU Mode on your iPad:

  1. Plug your iPad to one of your laptop’s USB ports. 
  2. Hold both the ‘Home’ button and the ‘Power’ button on your iPad while making sure iTunes is opened on your computer.
  3. Wait a few seconds and then release the ‘Power’ button while still holding the ‘home’ button. 
  4. Hold the ‘home’ button until your iPad shows up on iTunes.
  5. Press the ‘Restore and Update’ option to complete the process.

⚠ Attention: Resetting your device to factory settings will erase all data on the iPad. That means when you restart your device it will boot up as if you had just purchased the device. Make sure to back up your device if possible!

Experts Can Help With iPad Repairs, Too

If none of these potential solutions have worked for you, it may be time to consider taking your iPad to an expert for repairs. At uBreakiFix, we offer free diagnostic examinations where we pinpoint exactly what is wrong with your device. This helps make repair decisions simpler and it’s 100% free of charge or obligation. Our reliable technicians provide our clients with same-day repairs that ensure you get back to your iPad in the shortest time possible. 

We hope you found this article helpful or at least informative. This was a lengthy guide, so reward yourself for your hard work. And don’t be afraid to reach out to our pros for a little help if you get stuck!

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