How to Fix a Broken iPhone Camera

Tech Tips
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The first step in fixing a broken iPhone camera is determining if the broken camera was the result of a hardware or a software issue.

If the iPhone camera works for one app but not for another, this points to an  iPhone camera software issue. If you are having issues with just the front iPhone camera but not the other (or visa versa), or the same issue persists across numerous apps, it is probably a hardware issue.

Common iPhone Camera Issues

We will be providing solutions to some of the most common software and hardware iPhone camera issues. iPhone camera issues can vary, but the five most common iPhone issues seem to be:

  • Issues with the iPhone Camera app crashing and lagging
  • Seeing a black screen instead of the  iPhone camera viewfinder
  • The iPhone camera freezing when switching between the two cameras
  • Issues with randomly missing iPhone camera options

iPhone Camera Freezes

If your iPhone camera is freezing, it could simply need your authorization to run. Try this and see if it solves your iPhone camera freezing issue.

  1. Go to Settings.
  2. Go to General.
  3. Go to Restrictions.
  4. Input password.
  5. Toggle the Camera to green for ON.
  6. Try to use the iPhone camera again and see if it stops freezing.

Camera Shows Black Screen Instead of Viewfinder

An iPhone camera with a black screen instead of the viewfinder could be a hardware or software issue.

Hardware troubleshooting tips:

  • Check the lens for dirt or grime.
  • Make sure your case is not blocking the lens.

Software troubleshooting solutions:

  1. Restart the device.
  2. Repeatedly switch between the rear and front cameras.
  3. Turn off Voice-Over Feature.
    1. Go to Settings.
    2. To General.
    3. To Accessibility.
    4. Restart Camera app.
  4. Update the IOS.
    1. Go to Settings.
    2. To General.
    3. To  Software Update.
    4. Select Update & Download (Install Now).

Camera Flash Not Working

Restarting the iPhone is often how to fix a malfunctioning iPhone camera flash. Otherwise, here is how to fix an iPhone camera flash that is delayed or not going off at all:

  • Clean the lens with a microfiber cloth and try again.
  • Make sure there isn’t anything completely blocking the flash lens. 
  • Open Camera app.
  • Press lightning bolt icon in the upper left to ensure flash is toggled on. 

If problem persists, go to Settings.

  1. Go to Privacy.
  2. Switch off Location Services under the Camera app.

How to tell if the iPhone camera flash not working is a hardware problem:

  1. Go to Control Center.
  2. Go to Flashlight.
  3. If the flashlight does not work than it is a hardware problem. 

iPhone Camera Won’t Focus

If the iPhone camera won’t focus, try these solutions:

  • Clean the camera lens with a microfiber cloth.
  • Do not use metallic cases or magnetic lens accessories (they can interfere with the optical image stabilization of certain iPhone models).
  • If the iPhone camera still won’t focus, try a tripod or mount accessory.

How to Know When to Replace Your iPhone Camera

The last resort for iPhone camera software issues is to Erase All Content and Settings:

  1. Backup your information first, as this will erase all files and settings.
  2. Go to Settings.
  3. Go to General.
  4. Go to Reset.
  5. Go to Erase All Content and Settings.
  6. If problem persists, it is most likely a hardware issue and time to replace the iPhone camera.

Once you’ve completed a backup, bring your device to a local repair professional like uBreakiFix. We have the tools and expertise needed to complete even the most complicated iPhone camera repairs. Plus, you’re getting the guaranteed lowest price around combined with a 90-day warranty that protects your new repair.

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