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All About iPhone/Cell Phone Water Damage

iPhone/Cell Phone Water Damage Introduction

Water damage can happen to anyone. Any liquid can wreck havoc on your electronics and potentially send them to an early watery grave. If your phone has taken a dive and doesn’t seem to be working, you’re probably wondering what your options are.  If your manufacturer’s warranty doesn’t cover water damage and you don’t want to get a brand new device, it’s lucky that you’ve found uBreakiFix. We’ve got you covered. We can tell you everything you need to know about water damage and why you should rely on us to fix your iPhone, smartphone, tablet or even your laptop.  

 

Our water damage service is one of our most common repairs and we’ve been able to successfully return thousands of smartphones and tablets to their anxious owners as good as new.

 

This short guide will tell you everything you need to know about water damage and the consequences of leaving your phone unchecked after something happens. With that said, if your phone is currently in a bag of rice because of an altercation with water, time is of the essence. We offer a free diagnostics on all devices, which will tell you exactly the state of your device and an obligation-free quote detailing exactly what it will take to resuscitate it. To find your closest location, check out the list here.

 

If you’re just browsing and all your devices are safe and sound, please read on!

In this guide you will find everything you ever wanted to know about water damage such as:

  • What exactly is considered water damage?
  • How is water damage repaired?
  • What should I do if my phone is water damaged?
  • and much more!

 

Water Damage Sensors

All smartphones have water damage sensors spread throughout the inside of them. The purpose of these sensors is to determine if water or any liquid has come in contact with the delicate hardware of the phone.

 

As an example, let’s look at the water damage sensors on the iPhone 6. However, water damage sensors function similarly in most devices.  

 

The water damage sensors in the iPhone are small adhesive pads that start out white, but turn irreversibly red or pink when exposed to dangerous levels of moisture. The sensors help technicians and providers determine if the iPhone was exposed to liquid before or after it was manufactured. Usually warranties do not cover water damage so the presence of moisture or a tripped sensor will inhibit your ability to have the device serviced.

 

The iPhone 6 contains 3 liquid damage indicators: One in the SIM tray, one on the logic board and one on the back of the LCD screen. The latter two are only visible by taking the device apart.

 

The internal water damage sensors are located on the logic board of the iPhone. If either of these sensors are tripped, it means that your device was fully or partially submersion for a pretty long time.

 

The image below shows the visible upper sensor on the logic board of the iPhone 6. In the first picture it is tripped and fully red and in the second picture it is white and untripped.

 

Though Apple and other manufacturers may refuse warranty service if your water damage sensors are tripped, uBreakiFix take a look at it regardless of tripped water damage sensors.

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Damage Caused to an iPhone or Cell Phone by Water

When a device comes into contact with water, two major issues occur. The first is an electrical short circuit. This happens when electrical current is allowed to travel along an unplanned path. Below is an example of a simple circuit where a battery powers a lightbulb.

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A simple circuit where current travels correctly from the positive terminal of battery though a light bulb and back to the negative terminal

 

Current travels from the positive terminal of the battery through the light bulb and back to the negative terminal. The current from the positive terminal will look to reach the negative terminal as easily as possible. The only way to do this is through the light bulb which forces current through the filament in the bulb and produces light. Now, imagine a drop of water has fallen in the circuit like the one shown below.

 

 

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A simple circuit where a short circuit caused by water does not allow the light bulb to function.

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A short circuit on a disposable camera flash

 

Thanks to the water droplet, the current has found an easier or less resistive path from the positive terminal to the negative terminal. Water can be very conductive and electric current always chooses the path of least resistance. In this situation, the current never reaches the light bulb and the circuit is shorted.

 

iPhone logic boards have thousands of these complex circuits and even one droplet of water can have a massive effect your phone’s functionality. With thousands of possible short circuits, damage caused by water in an iPhone can be completely unpredictable. It is often impossible to tell exactly what damage has been done on the phone without an in-depth diagnosis.

 

Let’s look at some of the other consequences of a short circuit. Like we showed above, if the drop of water stays on the circuit for too long, the battery will drain and eventually die all together. Don’t believe me? Try connecting the positive and negative terminals of a battery together. The battery will begin to get hot as it quickly discharges and eventually reaches a state where it cannot recharge. This is a very common issue in water damaged phones and if left unchecked, the lithium ion battery found in the device can be irreversibly damaged. Other parts that commonly short out are charge ports, flex cables and mechanical buttons.

 

The second issue that plagues a water damaged cell phone is one that you can’t detect right away. As the water in the device begins to evaporate and the phone dries out, small particles that were in the water get left behind. This leaves small deposits of residue behind on the hardware and will quickly cause corrosion. This residue and corrosion blocks important connections and creates unwanted new current paths. What’s worse is the corrosion can spread and affect other functions of the phone. On water-damage cleanings, uBreakiFix uses a proprietary process to stop corrosion build-up and remove residue. Below you can see some images of corrosion and residue build up on some critical connectors on the iPhone 6 logic board.

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Fatal corrosion build-up on the proximity sensor connector on the iPhone 6 logic board.

 

What To Do if your Cell Phone is Water Damaged

Water damage can happen to anyone but knowing what to do when it happens will keep you from making any damage worse. Try to remember the following steps if your phone is exposed to water:

 

  1. PLEASE not attempt to turn it on! Resist all urges! This one move can cause short circuits when current is pushed through the phone while it’s still wet. To stop the flow of current, it would be ideal to remove the battery as quickly as possible, but since most batteries are internally placed on most smartphone models, most users can’t do this.
  2. Bring the water damaged device to uBreakiFix for a free water damage diagnostic as soon as possible. The sooner we receive the phone, the better our chances of fixing it. Starting the cleaning process before the residue deposits begin to form will stop corrosion before it starts.

 

 

Our Process

There are two steps in our water damage repair process. We’ll first open the device up and investigate the extent of the damage. Since turning the device on is a big no-no (see above), we won’t put your device at risk and verify full functionality until we know what we’re working with. Once we see what shape the main boards are in, we’ll give you a detailed repair quote and you can then decide whether or not to move forward with the repair.

 

The next step would be to put the board through our proprietary cleaning process. This process is excellent at removing residue and corrosion, even at microscopic levels.

 

After that, we can replace any parts that we weren’t able to save. These parts commonly include the battery, dock connectors, flex cables, the mechanical button flex cables, the proximity sensors, the ear speakers, microphones, loudspeaker, and display assemblies. The main board is the one part of most cell phones that cannot be replaced at a reasonable cost. If this part is irreversibly damaged, it would not be in your best interest to move forward with the repair.  

 

Once the device is fully repaired, it is returned to you and all parts that we replaced are covered under our warranty for 90-days. If any water related issues reappear in that time, we’ll do right by our work.

Salt Water Vs. Fresh Water Damage

Summertime means beach trips and afternoons by the pool. Unfortunately, this is often accompanied with getting pushed in with your phone still in your pocket and getting caught in freak Florida rainstorms. We see the most cases of water damage during the summertime and it can really ruin your plans if your phone doesn’t recover. When it comes to water damage, details are important. Saltwater and freshwater have different effects on phone hardware, so how it happened and how long ago it happened are big factors in determining how severe the damage is. 

 

The Basics of Water Damage

When water gets inside a device, it can affect the hardware in two major ways: it can short circuit the device and cause corrosion or buildup.

 

Current flows through hundreds of thousands of circuits in a device. When current is flowing through a circuit in a wrong path, a short circuit happens and a device stops working properly. When water gets inside device hardware, the liquid causes a short circuit and no amount of rice is going to make it work again.

 

Another effect of water damage is the buildup of corrosion. As soon as liquid comes in contact with a device, especially a device that is powered on, oxidation and corrosion begin almost immediately. Corrosion is a chemical reaction that happens with the water and metals that it is touching. Residue is built up and left on the components which can lead to more short circuits. The longer that the hardware goes without being cleaned, the more corrosion can occur.

 

Saltwater is a really good conductor and when it comes in contact with the hardware can accelerate the chemical reactions that lead to corrosion. Although freshwater can cause just as much damage to a device, corrosion doesn’t happen as quickly.

 

Timing is Everything

When someone’s device suffers water damage, their first instinct is to reach for the rice. Unfortunately we have found that once significant damage has been done, there’s nothing that can bring it back other than a thorough cleaning and repair of any circuits that have shorted. The sooner you bring in a water damaged phone (especially one that has been exposed to salt water) the more likely that your device will be able to be resuscitated.

 

 

Has Your Phone Experienced Water Damage?

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Has your phone ever looked like the one above? Sailing through the ocean, as you traverse into Atlantis, you finally recover your phone. You try to turn it on and it no longer functions. To most people, they think their phone is done and they will have to buy a new one. I’m here to give you a few tips and dish out the facts about water damage and how you can recover that irreplaceable data over at uBreakiFix.

First off, contrary to my story up there, do NOT try and turn on your phone. If there was any power left in it, you’ve now put electricity towards the water in your phone and as we all know, water is a great conductor for electricity. This could potentially short out your phone and break it before it’s even been looked at. The longer you wait to take care of the water damage, the less likely it is to be repaired. Now that doesn’t mean that if you’ve had a phone in your drawer for 6 months that it isn’t fixable. Just less likely. Lucky for you, the fantastic owners of uBreakiFix have a strict policy of “Fix it or it’s free” so it’s no charge ever to our customers if we cannot repair your water damaged device.

I’m going to go ahead and get this out of the way and mention this trick below, does absolutely NOTHING to help your phone.

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Sure, water soaks up rice but unless that rice gets inside of your phone where some of the water is trapped, it’s really not doing any good. It also doesn’t do any harm either. A better home trick before you bring your device in, is to use a blow dryer on it. Heat evaporates water and it should be able to get inside your device as well. The longer the water sits in there, the more likely rust and corrosion will develop inside, bringing down your chances of fixing the device.

Bringing your device into uBreakiFix in Pearland is an easy and painless process. We will take down all information you have for us in relation to the issue and any contact info whether it be another phone number or even an e-mail. We’ll be more than happy to provide you with your sim card if you have a backup at home. The water damage repair process usually takes 24 hours and no more than 48 hours. We have two forms of cleaning, $39.99 for our basic cleaning which we will always try first and $79.99 for our ultra sonic cleaning. This will ensure that any motherboard related issues should be taken care of. All pricing will be approved by our customers, so there’s never any surprise charges. So whether you just water damaged your device as you were reading this blog or have an old phone laying around, feel free to bring it by uBreakiFix over in the Pearland Town Center and let us have a look!

Thanks for reading.

How iPhone Water Damage is Repaired

Now that your iPhone is water damaged, you need to know what to do. Despite the potential severity of water damage, the following steps can serve to reduce this damage.

  1. Do not attempt to turn on the iPhone despite your urge to do so. This can potentially cause a short circuit by pushing current through the phone while it is still wet. Generally to stop the flow of current, it is recommended to remove the battery as quickly as possible, however due to the internal placement of the battery in the iPhone, that is not possible.
  2. Send the iPhone to uBreakiFix for water damage repair as soon as possible. The sooner we receive the phone, the better our chances of repairing it. This allows us to start the cleaning process before the residue deposits begin forming and stop corrosion before it starts.

So how does our water damage service work? There are two steps in our water damage repair process. The first step involves verifying that the logic board of the iPhone is fully functional (the logic board is the one part in the iPhone that cannot be replaced at a reasonable cost). If the iPhone logic board does not function properly, the board is then put through our proprietary cleaning process. This process is proficient at removing residue and corrosion, even at microscopic levels.

Once the logic board is functioning properly, the phone can successfully be repaired. The next step in the water damage repair service involves replacing any parts that no longer function properly due to water damage. These parts commonly include but are not limited to, the battery, lower dock connector, the headphone jack flex cable, the home button flex, the proximity sensor, the ear speaker, the microphone, the lower loud speaker, and the LCD. Once all damaged parts have been replaced, your phone is considered “saved” and will be returned to you and covered under our warranty for 90-days . So if any water related issues do appear in that time, rest assured, uBreakifix has you covered. 

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How To Prevent Water from Damaging Your Smartphone

How many times have you accidentally gotten your phone wet? Maybe you dropped it in a puddle or the toilet. Maybe you left it next to the sink as you did dishes. No matter how it happens, if your smartphone gets water on it, it’s not good. If your phone is in danger of water damage, follow our guide to stop it in its tracks.

Obviously, take care not to get your phone near water. Don’t take your smartphone into the bathroom with you. Make sure you don’t have it in your pocket when you go to use the toilet. Keep it away from any bodies of water or sinks or even any drinks on a table that could be knocked over. Simply put, use your common sense. If your phone does get submerged though, grab it immediately and start drying it by following these tips.

  • Remove the battery if you can. Cut power off from the device as soon as possible to try and prevent a short circuit. That means if you can’t remove the battery, like if you have an iPhone, power down the phone ASAP.
  • Grab a dry towel or cloth and remove any water that you can. Do not use a blow dryer or any kind of heat to dry your phone. That will only damage your smartphone further.
  • Use the rice method. If you have dry rice on hand, pour some into a bag or bowl and cover your phone completely with it. Let it sit for over 24 hours so that the rice can soak up any possible water lurking in the nooks and crannies of your device.
  • One of the most foolproof ways to prevent smartphone water damage is to keep synthetic desiccants on hand. You can buy them separately online or start accumulating them everytime you buy an item that comes with one. Drop your phone into an airtight container with them, and they’ll suck up any moisture from your smartphone. Be absolutely sure it’s sealed, though, so that it doesn’t take in moisture from outside air instead.
  • You can also invest in a pouch that does the same thing as a container of synthetic desiccants, like the Bheestie Bag. Simply drop your phone in the bag, seal it, and it will completely remove any water and dry your phone out quickly. If you’re prone to smartphone accidents, definitely keep one of these around the house.

Essential Waterproof Gadgets for Summer

Summer is the season of the great outdoors. As the weather heats up, people head outside and often head to the water. This doesn’t bode well for your beloved technology though as gadgets and water just don’t mix. Well, that is until now. As technology continues to evolve, so do the accessories that accompany it. That’s great news for all the beach bums who no longer have to leave their smartphone at home anymore for fear of it getting ruined by the ocean. Waterproof gadgets have made great strides in the past years, and here are our summer waterproof essentials.

Waterfi Waterproofed – Kindle Paperwhite

If you love to spend your summer days stretched out on the beach or by the pool reading, this waterproof gadget is perfect for you. Waterfi took beloved e-reader the Kindle Paperwhite and waterproofed it so you can freely use it while lounging in the pool or relaxing by the ocean. This special Kindle is waterproof and corrosion proof down to 210 feet underwater. It boasts 4GB of memory, meaning you can store thousands of books and has a rechargeable battery life of 6 weeks. It has built-in WiFi capability so you can connect to the internet wherever you may be and download new books on the go.

UE ROLL Wireless Mobile Bluetooth Speaker

You don’t want to risk ruining your everyday portable speakers by getting them wet, so it’s best to invest in a reliable waterproof speaker for all your summer activities. Ultimate Ears makes a powerful little Bluetooth speaker that is perfect for adventurers and chillaxers alike. It’s small and lightweight but delivers a booming 360-degree sound with deep bass. It’s waterproof for up to 1 meter and for up to 30 minutes of underwater exposure. This speaker has a 65-foot wireless range and a nine-hour battery life so it will last your entire beach day.

WakaWaka Power+ Solar Charger

The last thing you want at the end of a long day by the lake or ocean is to have run out of battery on your phone for the drive home. WakaWaka’s Power+ is a solar charger and flashlight that can fully recharge your smartphone, camera, and any other gadgets with a USB port. This makes it a great camping accessory too! Since it harnesses the power of the sun, you never have to worry about running out of battery again if you don’t have access to an outlet. 12 hours of sun exposure results in a full battery that can completely charge your smartphone in 2 hours. The best thing about WakaWaka, though, is that, for every product purchased, they give one of their products to a family in need. 1.2 billion people in the world have no access to electricity, so think of the impact a solar charger could have on those less fortunate.

Nikon Coolpix Waterproof Camera

Chances are you’ll be heading on vacation sometime this summer and you’ll want to be able to capture loads of memorable moments. A waterproof camera allows you to take pictures in otherwise technologically inhospitable environments. The Nikon Coolpix AW130 is a perfect choice to take on your next scuba diving or snorkeling trip. It’s waterproof down to 30 meters, which is the farthest depth an Advanced Open Water diving certificate allows and is easy enough for a camera novice to use. This camera even has a GPS system, so you’ll always know where on the reef you are. Not the adventurous type? Bring this camera with you to a beach day with friends to snap beautiful sun-kissed, ocean-sprayed shots.

Mpow Waterproof Case

If you’re going to be frolicking in or around the water, you need to protect your smartphone and other waterproof gadgets. Mpow’s universal dry pouch holds any device up to six inches long. Thanks to this waterproof bag, your phone can be fully submersed in water so you can take a cute underwater selfie without fear. The pouch still allows you to fully operate your smartphone while protecting it from damage. This waterproof gadget is a must!

Water, especially salt water, can start to corrode the inside of your gadgets quickly. If any of your non-waterproof tech sustains water damage this summer, bring it to your nearest uBreakiFix as soon as possible.

What Makes the Note 7 Waterproof?

People have been loving Samsung’s new Galaxy Note 7 and are amazed by the ability to not only completely submerge the phone, but have full functionality while underwater. As we’ve been able to play with the new Note a bit and do a full teardown for our techs, we were able to learn more about what makes this possible and why no phone has been able to achieve this level of water resistance before.

 

Adhesive is Key

Special adhesive is what keeps our tech together, but in the case of the Note 7, an extra large amount of adhesive keeps the phone sealed shut. The adhesive goes basically everywhere– on the underside edges of the glass, under the LCD, around the battery, around all the buttons–creating airtight seals that will not break under normal use. The adhesive used is similar to industrial double-sided tape. This type of adhesive not only secures and insulates all the components of the phone, but it protects them from damage as well. You would think that all this extra stuff would make the phone wider than usual, but it doesn’t at all. In fact, the LCD on the Note 7 is one of the thinnest LCDs we’ve seen in a comparable device.

 

IMG_2424Gaskets and Empty Space

The other element that makes the Note 7 so airtight is the use of rubber gaskets around the important hardware. Manufacturers used the rubber gaskets as bumpers for the home button, the power button, the volume buttons, the headphone jack, the stylus opening and several others. These small rubber bumpers keep water from entering important hardware, but they also seal off the phone into sections. If the adhesive and the gasket around the speaker were to break and sustain water damage, then the speaker would stop working, but other areas of the internal hardware would still be protected. Empty space was also utilized in the internal design to leave plenty of room between important areas. This strategic design is what makes the phone extremely resistant to water damage.     

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Headphone jack and Gasket

 

Drawbacks

The Note 7 is an impressive device although there are a few drawbacks to a phone created with this many intricacies. The amount of adhesive used to airlock the phone makes more difficult than usual to service the device should something go wrong. Refurbishing and remanufacturing the Note 7 is harder and will take longer because of the unsealing and resealing process. The biggest drawback is the high probability of losing underwater functionality if the device is repaired by someone who doesn’t know how to properly handle this device.

Home button Gasket

Liquid Damage- Rice is Only a Starting Point

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Sleek, smart, fast, all these words can be used to describe today’s smartphones. Samsung, HTC, iPhones, The devices go everywhere with us and are our lifeline- from the alarm that wakes us up in the morning to the calls that keep us in touch. We have become so reliant on these gadgets that we could not imagine life without them. What would we do when the unthinkable-liquid damage- should occur?

It could happen in a variety of ways- perhaps a drink near your device, phone playing music next to a pool, maybe your phone is in the kitchen while you read a new recipe from your smartphone- and PLOP! It goes right in the sink! Every smartphone owner’s dreaded moment- liquid damage.

In the pursuit of a D.I.Y. option, many people have heard that rice is a great option for fixing a water damaged phone. While rice is a great start for drying out excess moisture, it cannot repair internal damage, in any way. 

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The truth of the matter is, the heart of liquid damage is what the water does to the deep internals of a phone. This type of damage only has a chance of being rectified if the phone is disassembled and put through an extensive, professional drying procedure.

The corrosion that can occur during the process of liquid damage, can literally eat away at internal components of your smartphone or other electronic device. Some companies produce a type of “water damage kit” that claims to repair all water damage with something as simple as a “drying bag”- but that is not the case! Again, these bags may be very useful in absorbing any excess external liquid, but they will never repair the inside of your device- which is what will ultimately ruin a phone- if not quickly and thoroughly addressed. By removing moisture and not removing the deposits that are left behind you are asking for you phone to rust away from the inside out. Sometimes drying your phone out will work and only because the corrosion that has occurred is actually making the electrical connections in the phone and keeping it alive for a while.

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You may be asking yourself by now, how do I fix liquid damage? Easy, bring it in to a professional. At uBreakiFix, we have special equipment and well-trained technicians that offer all-inclusive liquid damage service. We start by fully dissembling the phone and cleaning the motherboard with state-of-the-art ultrasonic cleaners to remove moisture and more importantly, minerals and microscopic debris that would otherwise come back to haunt you. Then while the sensitive “brain” is undergoing a thorough cleaning and proper dehydration, we test all the other components that might need replacing or repairing and install new parts. When we assemble the phone, we test, and test, and test some more!

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If you ever have this unfortunate event happen, please remove the battery, and take it to your nearest uBreakiFix as soon as possible. Not every phone is fixable, and if that is the case, there is never a charge to you, the customer. Always worth it in every way!

 

 

Steps That Count After Liquid Damage

Liquid damage to a smartphone is a stressful experience, that often leaves smartphone owners feeling helpless. As a smartphone technician, I have seen liquid damage ranging from water(including salt water) to cans of Pepsi. Though the most important step is to get your phone to your local uBreakiFix, there are steps in the interim that can help prevent the damage from becoming any worse while you are on your way to uBreakiFix Winter Park!

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1. Don’t turn it on. If the phone shuts itself off, you shouldn’t tempt fate by turning it on right after the incident. Pushing electricity through the phone, can further irritate any existing damage. It is the absolute worst thing you can do.

2. Don’t plug it in. This is the worst thing you can do after a phone has been liquid damaged. You are forcing electricity into an electronic device that has liquid still inside. It’s like the old cartoons where they are in a bath tub of water and a plugged-in hair dryer or toaster falls in which then fries the cartoon guy. It might be funny on the show, but not for your expensive phone.

3. Remove the battery. There are some smartphones where you can remove the battery cover and the battery itself. If its possible on your phone, you should do it until you are able to do the next step:

4. Take it to uBreakiFix Winter Park! I have fixed phones that went through a full wash cycle and it was dripping wet. Sometimes, a full cleaning will not be enough, and we will have to replace parts. Even if certain components need replacing, it will less expensive than a new phone, and will allow you to retain your original phone and data.

Please remember that time is very important when something like this happens. If you wait too long, then corrosion will build on your mother board and it can do massive permanent damage. Salt water one of the worst things that can happen to electronics as the corrosion builds twice as fast as any other type of liquid. Hopefully, the next time something like this happens to your phone, you can take a deep breath and remember these steps.

uBreakiFix

HELP! Water Attacked My Phone…What Now?

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The Jacuzzi, the toilet, the beach, a coffee mug-we’ve heard it all.  If you’re phone is still working then you’re safe- for now. Here are  some tips regardless of whether your phone is turning on after this  scarring incident.

1. If it’s off…leave it off. If it’s on…turn it off.

We know it may be inconvenient to turn your cell phone off in the middle of the day when you need it the most, but taking these measures  for a few hours will save not only your money, but your valuable data as well!

2. Put the device into a bag of rice.

The old “rice in a bag” trick- uncooked rice has natural absorbent qualities and if you don’t have the tools readily available to open the phone and dry  from the inside, then this bag of rice will be your best bet to at least absorb some excess water. After a few days in the rice the liquid water should have dried up, however, the corrosion the water caused is still present and should be taken in for water damage scrubbing to clean off the corrosion.

3. DO NOT PLUG INTO CHARGER

It’s bad enough if your phone was on when the water  infiltration occurred,don’t add juice to the battery until you have done step 2 or more preferably until you have dried off the inner  workings of the device. For best results, after step 2, the phone should be properly checked and cleaned of corrosion professionally.

4. Back up your device ASAP

Even if you have done all of the above, the water damage could  take hours, days, or even weeks to noticeably affect your phone. The rice can’t save all those vacation photos or funny looks your cat was giving you.

The bottom line is, if your phone has come into contact with water, or liquid in general, the best thing you can do is make sure your phone is powered off, get into a plastic bag filled with uncooked rice, and visit the uBreakiFix location near you! We have cultivated a unique drying out process and have saved many phones as a result.

Give uBreakiFix a visit for all your water damage needs!

 

Do Waterproof Smartphones Live Up To The Hype?

Xperia-Z-The-Waterproof-Phone

Over the years, cell phones have become more and more expensive with the rise of waterproof smartphones . How it might have been safe in the past to jokingly push a friend in the pool, their phone would say otherwise now. Electronics have advanced to becoming all in one devices. We rely heavily on these all-in-ones for communication, taking photos, emails, browsing the web; basically everything. We keep entire photo albums all in one place, and don’t even second guess the possibility of losing absolutely everything in one splash.

Considering the amount of birthday parties around swimming pools, vacations near water fronts and typical kitchen mishaps, water damaging your iPhone or smartphone is bound to happen for some. If there’s a problem, then there is a market to fix that problem. Case makers such as Otterbox and LifeProof have developed specific cases to help prevent these issues. The “waterproof” cases even promote the use of submerging your phone under water. There goes the worry of losing those precious pictures of a family get together or birthday party. No more hesitation to take your phone with you on the trip to the beach.

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With this advantage also comes the possibility of user error. The manufacturer of the cases can only do so much to design a waterproof case, offer instructions on how to attach the case to your device and expect the customer to read said instructions prior to installation. It relies on the person who is installing the case to know the limitations of this case. How deep does the case allow your phone to go before it risks the possibility of water leaking inside? Is the case installed well enough to test? If you happen to test the case for the first time and experience a manufacture defect, then what? Much is to be considered on the contrast of protecting your phone in a waterproof casing.

Not everyone likes the fit of a case on their sleek new phone they just dished out all their hard earned money on. Smartphone makers such as Samsung and Sony are attempting to answer the call for a durable phone when it comes to liquid damage. This introduces the potential to eliminate the opportunity of user error from a waterproof case, right? Not necessarily.

One of the better known devices among a waterproof smartphone is the Samsung Galaxy S4 Active. The S4 active is marketed to be a rugged device that is waterproof, dustproof, drop proof; basically an all around sturdy device leaving an extra protective case for the phone unnecessary. Another device making an entry into the same waterproof market is the Sony Xperia Z. Unlike the S4 active, the Sony Xperia Z is marketed only to be waterproof and dustproof. Sony has claimed that the Xperia Z can remain fully submerged in water for up to 30 minutes. While the S4 Active doesn’t have claims to keep your phone under water for long periods of time, it does offer camera options for underwater pictures. Aqua, which is a new mode in the Galaxy S4 Active camera that is specific for your phone to take pictures while underwater, this mode can currently only be found on the S4 Active.

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Purchasing a waterproof phone provokes the thought, do you want to push your expensive device to the limit? How far do you want to push the capabilities of the resistance this phone has to water? From personal experience, here at uBreakiFix, we have already had plenty of customers who have not only water damaged their S4 Active phone, but also shattered the glass on the front display. Obviously when the glass display becomes damaged, it compromises the ability of the phone remaining waterproof. However, most of the S4 Active’s that were water damaged had no damage to the front glass. How these became water damaged isn’t entirely known. User error, manufacturers defect; it’s hard to say exactly per case. Our experience isn’t alone. Managers and employees of AT&T have also told us many stories regarding customers water damaging the S4 Active within days of owning the device. Clearly when customers purchase this device, they plan to put it to use and test the boundaries of it’s protection against water.

The question to consumers, smartphone makers, and casemakers will remain; is this the future of smartphone technology? Will this be a trend that is here to stay and become just another staple to what is already an obvious option among popular brands of smartphones? Or is this simply a fad that will die off? Weigh your options, consider your choices, or keep your phone out of the risk of water damage in the first place. Please let us know what you think in the comments below and stay dry!

uBreakiFix & Google Team Up to Offer Free Pixel Repairs to Those Impacted by Hurricane Florence and Hurricane Michael

 

Following the devastation of Hurricane Florence and Hurricane Michael, uBreakiFix and Google are once again offering free repairs on all Pixel models for those affected in the coastal Carolinas, coastal Virginia, and greater Tallahassee.

 

To redeem a repair on a Pixel, Pixel XL, Pixel 2, or Pixel 2 XL, visit your nearest uBreakiFix location in North Carolina, South Carolina, Virginia, and Tallahassee. To find a location near you, visit our locations page or call our customer support team at (877) 320-2237.

 

The free repairs will cover water damage and cracked screens and will be available through Friday, October 19, while supplies last. No appointment necessary; simply walk into your local store to redeem.

 

Florida

Tallahassee

North Carolina

Burlington

Cary

Crossroads

Charlotte

North Charlotte

Charlotte Midtown

East Charlotte

Promenade on Providence

Concord

Durham Southpoint

Greensboro

Greenville

Huntersville

Raleigh Brier Creek

Raleigh

Wake Forest

South Carolina

Haywood

Mount Pleasant

Spartanburg

Virginia 

Alexandria

Carmichael

Quantico

Fair Lakes

Falls Church

Fredericksburg

Gainesville VA

Glen Allen

Davis Ford Crossing

Short Pump

Springfield

Suffolk

Red Mill Commons

Lynnhaven

Potomac Mills

Our hearts go out to all those affected, and we want to help you stay connected to friends, family, and anyone who can help in the aftermath of the storm.

 

   @uBreakiFix