Repair Description

The headphone flex cable is responsible for the functionality of the power button, volume button, mute toggle switch, and the headphone jack. Replacing this cable will repair a non-working power button, volume button, toggle switch, or headphone jack. Ready to get started? It's as easy as adding the service to your cart, completing our check-out process, and shipping your phone to our mail-in repair location.

24 Hour Turn Around Guarantee!

If your phone is not repaired and shipped within 24 hours of its arrival at our facilities, YOU GET ALL YOUR MONEY BACK! This Guarantee ensures that no time will be wasted in the repair of your iPhone. Please note that this guarantee does not apply to the water damage service or the diagnostic service.

Shipping Options

As with any repair service, there are two shipping transits, the first being the initial transit from you to us, and the second being the final transit from us back to you. We offer several shipping options for each of these transits from which to choose from. First, you will need to specify the shipping method for the initial transit from you to us.

Ship it at your Convenience – Feel free to ship us your iPhone at your convenience with the carrier of your choice to our repair facility. Of course there is no additional charge for this option.

Receive a pre-paid shipping label via email – Choose to receive a pre-paid shipping label via email for either FedEx ground or overnight shipping. Once you receive the email simply print it out and attach it to your package.

Receive a Pre-paid Shipping Container – Elect to receive a prepaid shipping container with either a FedEx ground or express shipping label included for an additional charge. Once you receive the container, simply insert your iPhone, attach the included shipping label and drop the package in the mail.

Receive a Loaner Phone – Choose to receive a pre-paid shipping container with a loaner phone inside. This way you will not be without a phone while your iPhone is being repaired. Once you receive the container, simply remove the loaner phone, insert your iPhone and attach the included shipping label. Once the repair is complete we will return your iPhone and include another label to return the loaner phone. The loaner you will receive phone is a Nokia 2320 GoPhone that can accept AT&T SIM Cards.

Please note that the shipping method you specify below applies only to the initial transit to our repair facility. You will specify the return shipping method during checkout. If you have any questions, or are confused about shipping please give us a call at 1-877-224-4349.